1. Acceptance of Terms
Welcome to Peribsmock. These Terms of Service ("Terms") govern your use of our website located at peribsmock.com and our public speaking training services ("Services") operated by Peribsmock ("we," "us," or "our").
By accessing or using our Services, you agree to be bound by these Terms. If you disagree with any part of these Terms, then you may not access or use our Services.
2. Description of Services
Peribsmock provides public speaking training and communication coaching services, including but not limited to:
- Individual coaching sessions
- Group workshops and seminars
- Corporate training programs
- Virtual training courses
- Educational resources and materials
- Online content and blog articles
3. User Accounts and Registration
3.1 Account Creation
To access certain Services, you may be required to create an account. You agree to:
- Provide accurate, current, and complete information
- Maintain and update your account information
- Keep your account credentials confidential
- Notify us immediately of any unauthorized use
- Be responsible for all activities under your account
3.2 Account Termination
We reserve the right to suspend or terminate your account at any time for violations of these Terms or for any other reason at our sole discretion.
4. Payment Terms
4.1 Fees and Pricing
- All fees are quoted in Canadian dollars (CAD) unless otherwise specified
- Prices are subject to change with 30 days' notice
- Payment is due prior to or at the commencement of services
- Corporate training prices are quoted separately based on requirements
4.2 Payment Methods
We accept payment via:
- Credit cards (Visa, MasterCard, American Express)
- Debit cards
- Electronic bank transfers
- Corporate invoicing (for qualifying businesses)
4.3 Taxes
All prices are exclusive of applicable taxes. You are responsible for paying all taxes associated with your purchase, including GST/HST where applicable.
5. Cancellation and Refund Policy
5.1 Individual Coaching Sessions
- 24+ hours notice: Full refund or rescheduling available
- Less than 24 hours: 50% refund, rescheduling subject to availability
- No-show: No refund, rescheduling may incur additional fees
5.2 Group Workshops
- 7+ days before workshop: Full refund minus $25 administrative fee
- 3-6 days before: 50% refund
- Less than 3 days: No refund, credit toward future workshop
5.3 Corporate Training
- Cancellation terms specified in individual contracts
- Generally require 14 days' notice for full refund
- Rescheduling available subject to trainer availability
5.4 Virtual Training
- Before first session: Full refund within 7 days of purchase
- After first session: Prorated refund for unused sessions
- No refund after 30 days from course completion
6. Intellectual Property Rights
6.1 Our Content
All content on our website and in our training materials, including but not limited to text, graphics, logos, images, videos, and software, is the property of Peribsmock and is protected by copyright and other intellectual property laws.
6.2 Limited License
We grant you a limited, non-exclusive, non-transferable license to:
- Access and use our Services for personal or business purposes
- Download and print materials for your own use
- Use training materials for your professional development
6.3 Restrictions
You may not:
- Reproduce, distribute, or sell our content without permission
- Create derivative works based on our materials
- Use our content for commercial purposes without authorization
- Remove copyright or proprietary notices
7. User Conduct and Responsibilities
7.1 Acceptable Use
You agree to use our Services in a manner that is:
- Legal and compliant with all applicable laws
- Respectful of other participants and instructors
- Professional and appropriate for a business environment
- Consistent with the educational purpose of our Services
7.2 Prohibited Activities
You may not:
- Harass, threaten, or discriminate against others
- Share inappropriate, offensive, or illegal content
- Disrupt sessions or workshops
- Record sessions without explicit permission
- Share login credentials or access with unauthorized persons
- Attempt to hack or compromise our systems
8. Privacy and Confidentiality
8.1 Privacy Protection
Your privacy is important to us. Please review our Privacy Policy, which also governs your use of our Services, to understand our practices.
8.2 Confidentiality
We maintain confidentiality regarding:
- Your personal and professional information
- Content discussed in coaching sessions
- Business information shared during corporate training
- Feedback and assessments
9. Disclaimers and Limitations of Liability
9.1 Service Disclaimer
Our Services are provided "as is" and "as available." We make no warranties, express or implied, regarding:
- The quality, accuracy, or completeness of our Services
- Specific results or outcomes from training
- Uninterrupted or error-free service
- Compatibility with your specific needs
9.2 Limitation of Liability
To the maximum extent permitted by law, Peribsmock shall not be liable for:
- Indirect, incidental, or consequential damages
- Lost profits, revenue, or business opportunities
- Damages exceeding the amount paid for Services
- Damages resulting from third-party actions
10. Indemnification
You agree to indemnify and hold harmless Peribsmock, its employees, contractors, and affiliates from any claims, damages, or expenses arising from:
- Your use of our Services
- Violation of these Terms
- Violation of any laws or third-party rights
- Content you provide or share
11. Force Majeure
We shall not be liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to:
- Natural disasters
- Government actions or regulations
- Pandemic or health emergencies
- Technology failures
- Labor disputes
12. Modifications to Terms
We reserve the right to modify these Terms at any time. We will notify you of material changes by:
- Posting updated Terms on our website
- Sending email notifications to registered users
- Providing notice during Sessions
Continued use of our Services after changes constitutes acceptance of the new Terms.
13. Termination
13.1 Termination by You
You may terminate your relationship with us at any time by:
- Discontinuing use of our Services
- Closing your account
- Providing written notice
13.2 Termination by Us
We may terminate or suspend your access immediately for:
- Violation of these Terms
- Non-payment of fees
- Inappropriate conduct
- Any reason at our sole discretion
14. Governing Law and Jurisdiction
These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada. Any disputes shall be resolved in the courts of Ontario, Canada.
15. Dispute Resolution
15.1 Informal Resolution
We encourage resolving disputes through direct communication. Please contact us first to attempt resolution.
15.2 Mediation
If informal resolution fails, disputes may be resolved through mediation before pursuing legal action.
15.3 Class Action Waiver
You agree to resolve disputes individually and waive any right to participate in class action lawsuits.
16. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
17. Entire Agreement
These Terms, together with our Privacy Policy and any service-specific agreements, constitute the entire agreement between you and Peribsmock regarding our Services.
18. Contact Information
If you have any questions about these Terms, please contact us:
19. Acknowledgment
By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.